Connect your store from the HiQBot dashboard and an AI agent answers shoppers from your catalogue, down to the price and stock of each size. When they are ready it sends a checkout link, and they pay on your own checkout. There is no WordPress plugin to install, and it comes with every plan.
Ridge shell
$129$159
In stock
View
Summit jacket
$145
In stock
View
The prices and shipping rates in this chat came from the store. The shopper pays on the store's own checkout.
A WooCommerce chatbot is a chat assistant connected to a WooCommerce store that answers shoppers from the store's own data and helps them buy. HiQBot is a conversational platform: AI agents and live chat for sales and support teams, across website chat, WhatsApp, Instagram and LINE. Once your store is connected, its AI agent finds the product a shopper describes and narrows the choice by budget, sale price and stock. It answers price and stock questions from your catalogue, quotes your real shipping rates and sends a checkout link with the items already in the cart, and the shopper pays on your checkout. After the sale it tells customers where their order is and passes requests to cancel, return or refund to your team. You connect the store by approving HiQBot inside WooCommerce, with no plugin to install.
The connection is on every plan, from Solo at $49 a month. Each AI reply draws from your plan's message credits: a Core reply uses one credit, Balanced uses four and Max uses eight.
For your shoppers
A shopper writes what they are after in their own words, like a gift for a runner under $80. The agent searches your catalogue and narrows the choice by budget, what is on sale and what is in stock.
Prices, sale prices, variants and stock come across from WooCommerce, and changes flow through as they happen. When someone asks whether you have it in a size 10, the answer comes from your data.
Tell it where the order is going and it quotes the shipping rates your store charges for that cart. It leaves tax to your checkout, which shows it before the shopper pays.
When the shopper says yes, they get a link to your checkout with the chosen items already in the cart. They pay there, with the payment methods you already take. HiQBot never handles the payment.
Once they give the order number and the email or phone used at checkout, the agent reads back the order status, with tracking details when your store records them.
Requests to cancel, return, refund, exchange or change a delivery address go to your team. A person approves and does it in WooCommerce, and the shopper can withdraw the request in the chat while it waits for review.
Before you pick a tool
Most of what comes up when you search for a WooCommerce chatbot is a WordPress plugin. That covers the shoppers on your site. The ones who ask about the same products on WhatsApp or Instagram need an answer there too.
You install it from the WordPress admin and it answers in a widget on your store pages.
You connect the store through WooCommerce itself, and one agent answers on website chat, WhatsApp, Instagram, Messenger, Telegram and LINE.
On website chat, products show as cards with the price and stock, and checkout shows as a button. On WhatsApp, Instagram, Messenger, Telegram and LINE the shopper gets the same answers with plain links. See how the website chat widget goes on your site, or how the agent runs on WhatsApp.
Getting it live
Start a trial on any plan, Solo included. In the HiQBot dashboard, go to Integrations, choose WooCommerce and enter your store’s address. It has to start with https.
HiQBot sends you to your own store, where WooCommerce asks you to approve access for HiQBot. Approve it with read and write access. Nothing is installed in WordPress.
Products and their variants, prices, sale prices, stock, categories and product images come across, and so do your orders and customers. From then on, changes in the store flow through as they happen.
Add the website chat snippet to your WordPress site the same way you added analytics. Then connect whichever of WhatsApp, Instagram, Messenger, Telegram and LINE you use.
Pick E-commerce and Retail as your industry and the agent is tuned to sell from a catalogue. It closes by sending a checkout link, where HiQBot's other five industries close by booking. It also suggests alternatives when something is out of stock, and items that are often bought together. The industry is on every plan.
How the AI chatbot for ecommerce worksOn Starter and Growth, a person on your team can take over the conversation live. They open it with the whole thread in front of them, so the shopper does not start again.
On Solo the AI runs on its own. When it cannot help, it takes the customer's details and you follow up from the inbox. Order requests reach your team on every plan, and you carry them out in WooCommerce.
How handoff and live chat workA shopper asks about a jacket on Instagram on Monday and checks on the order over WhatsApp on Thursday. Both conversations land in the same inbox as your website chat, Messenger, Telegram and LINE, each in its own thread.
Every integration HiQBot connects toPlans
| For your store | Solo | Starter | Growth |
|---|---|---|---|
| Price a month | $49 | $139 | $229 |
| WooCommerce store connection | Yes | Yes | Yes |
| E-commerce and Retail industry | Yes | Yes | Yes |
| Product answers, shipping quotes and checkout links | Yes | Yes | Yes |
| Order status and order requests | Yes | Yes | Yes |
| Website chat, WhatsApp, Instagram, Messenger, Telegram and LINE | Yes | Yes | Yes |
| A person takes over the chat live | No | Yes | Yes |
| Live-chat seats | 0 | 2 | 5 |
| Message credits a month | 2,500 | 6,000 | 10,000 |
Every plan starts with a 7-day trial that takes a card up front. Prices are in US dollars, billed monthly, and were read from our live pricing on 29 September 2026. A Core reply uses one credit, Balanced uses four and Max uses eight. Compare the plans.
Where the AI stops
Payment. The shopper pays on your own checkout. Card numbers typed into the chat are hidden before they are stored or read by the AI.
Tax. The agent does not quote a tax amount. Your checkout shows it before the shopper pays.
Changes to an order. Refunds, cancellations and address changes are carried out by a person in WooCommerce. The agent files the request and leaves the order as it is.
Your catalogue. HiQBot reads your products, prices and stock and does not edit them in your store. One workspace connects one WooCommerce store.
No. You connect the store from the HiQBot dashboard by approving HiQBot inside WooCommerce. The website chat goes on your pages as one snippet, added the same way as an analytics tag.
Yes. Products and their variants, prices and sale prices, stock, categories and product images come across from your store, and changes flow through as they happen. Change a price in WooCommerce and that is the price the agent quotes.
Yes. Each variant comes across with its own price, sale price and stock, and the agent asks which size or colour the shopper wants before it sends the checkout link.
WooCommerce 10.0 or later, and the store has to run on HTTPS. Older versions do not support the checkout link the agent sends, so HiQBot asks you to update before it connects.
Read and write access lets your store tell HiQBot when a product, order or customer changes, which keeps the agent’s answers current. HiQBot reads your catalogue, orders and customers. It does not edit them.
Yes, on every channel. They give the order number and the email or phone used at checkout, and the agent tells them the order status, with tracking details when your store records them.
No. It takes the request and passes it to your team. A person approves it and carries it out in WooCommerce. While the request waits for review, the shopper can withdraw it in the chat.
It replies in the language the shopper writes in. Product names and descriptions stay as you wrote them in your store.
The WooCommerce connection comes with every plan. Solo is $49 a month, Starter $139 and Growth $229, and each starts with a 7-day trial that takes a card up front. For a person on your team to take over a chat live, you need Starter or Growth.
Shoppers ask whether you have it in their size at hours when nobody is at a desk. Connect your WooCommerce store and the agent answers from it on every channel, then sends the checkout link.