Put an AI agent on your Facebook Page. It answers Messenger from your own material, guides people with tappable answers, books the next step, and hands the chat to your team in the same inbox as your website, WhatsApp and Instagram.
7-day free trial. Keep the Page and the followers you already have.
A Facebook Messenger chatbot replies to the messages people send your Facebook Page. On HiQBot it is an AI agent that reads what people type and answers from your own material, guided flows for the steps you want to control, and your team one tap away.
Messenger for business works best when nobody waits. People often message a Page in the evening, from a post or an ad, when nobody is at the desk. The agent answers at any hour, and every conversation lands in one inbox beside website chat, WhatsApp, Instagram, Telegram and LINE.
HiQBot is a conversational platform for customer service, with AI agents and live chat on website chat, WhatsApp, Instagram, Messenger, Telegram and LINE.
You choose what the agent may do. Anything that needs judgement waits for your team.
Price lists, opening hours, policies and website pages you add. Photos customers send are read too.
It asks what your business needs to know and marks each lead hot, warm or cold.
Appointments, reservation requests and order requests, filed in your dashboard for your team.
With what happened and a way to reach the customer attached.
A teammate joins the same chat, or the AI takes details for follow-up when nobody is free.
Guided flows on Messenger
A guided flow greets new chats, offers answers as Messenger quick replies, sends a row of cards with a photo and buttons, asks for a name, email or phone, books a free time and tags the contact. When someone types a question the step does not cover, the AI agent can answer it and bring them back to the step.
Reminders and pauses stay inside Messenger's 24-hour window. The same flow builder runs on WhatsApp, Instagram, Telegram and LINE.
Gravel test ride
Book a 30-minute ride
Sizing guide
Find your frame size
When a customer needs a person
When the AI cannot help, a teammate takes over the same Messenger chat and sees everything said so far. If nobody is free, the AI takes the customer's details and your team follows up. You can also run Messenger on live chat only, so every message goes straight to a person.
How live chat and handovers workMost Facebook Messenger marketing starts outside Messenger: a post, an ad, a link on your site. When someone taps through and writes to your Page, the greeting flow and the AI agent answer them like any new chat, ask what they are after and book the next step. For lead generation from Messenger ads, that first reply is what decides whether the click turns into a customer.
HiQBot does not send Messenger broadcasts or reply to comments on your Facebook posts. For campaigns, use WhatsApp broadcasts; for comment replies, the Instagram comment bot.
The agent comes tuned for twelve kinds of business, from bike shops and salons to clinics, hotels, car dealers, estate agents and online stores. A restaurant's Messenger takes table requests; a dealer's books test drives; an online store answers stock questions and sends a checkout link. See every industry HiQBot covers.
You need a Page and admin access to it. Choose Messenger in the dashboard, continue with Facebook and pick the Page.
The agent comes tuned to how your kind of business sells, and answers from what you upload.
Start from a recipe, edit the wording, and decide whether the AI or your team may step in.
From a personal Facebook account, then watch the reply and the conversation in your inbox.
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Software that replies to the messages people send your Facebook Page in Messenger. On HiQBot it is an AI agent that answers from your own documents, guided flows with tappable answers, and your team in the same inbox when a person is needed.
You need a Facebook Page and admin access to it. In the HiQBot dashboard choose Messenger, continue with Facebook, pick the Page and approve the access. Then send your Page a message from a personal Facebook account to test it.
Yes. When the AI cannot help, it hands the chat to a teammate in the same inbox with the whole conversation attached, or takes the customer’s details for follow-up. You can also run Messenger on live chat only, with no AI replies.
No. HiQBot answers Messenger conversations, not comments on Facebook Page posts. Comment automation runs on Instagram only.
No. HiQBot sends broadcasts on WhatsApp only. On Messenger it answers the people who write to your Page, including those who arrive from your ads and posts.
HiQBot does not embed Messenger on your site. It has its own website chat, which runs the same AI agent and lands in the same inbox as Messenger, WhatsApp, Instagram, Telegram and LINE.
Messenger lets a business reply within 24 hours of the customer's last message. HiQBot keeps reminders and pauses in a guided flow inside that window, and the conversation picks up again whenever the customer writes back.
One that understands typed questions, takes the next step in the chat, such as a booking or an order request, and passes the conversation to a person cleanly. Check that it also covers the other apps your customers use, so you are not running a separate bot for each.
Answer them in seconds, book the ones who are ready, and keep your team for the conversations that need a person.