The Interakt alternative with an AI agent on six channels
The right alternative to Interakt depends on why you are leaving: AiSensy for a cheaper AI add-on, WATI for an AI agent in the entry plan, Gallabox for sales teams on WhatsApp, and HiQBot for an AI agent included in the price, on six channels. Interakt’s own prices are below, read on 12 November 2026.
HiQBot is a conversational platform for customer service, with AI agents and live chat on website chat, WhatsApp, Instagram, Messenger, Telegram and LINE. Interakt, from Jio Haptik, is a WhatsApp and Instagram platform priced per plan, not per agent: ₹999, ₹2,499 or ₹3,499 a month plus taxes in India. Its WhatsApp AI Agents are an add-on.
We read Interakt’s plans on interakt.shop/pricing and its WhatsApp AI Agents page on 12 November 2026, along with the AiSensy, WATI and Gallabox pricing pages. HiQBot publishes this page, so check the links and weigh it accordingly. Weighing Interakt against Gallabox, Zixflow or QuickReply? See Gallabox vs Interakt.
Interakt alternatives at a glance
Four alternatives, including ours, chosen to cover price, AI, channels and template charges. Each link goes to the vendor’s own pricing page, read on 12 November 2026, and ours are on the HiQBot pricing page.
Interakt (for reference)
- Best for
- Brands selling on WhatsApp with catalogs, a checkout bot and WhatsApp Pay
- How it charges
- In India: ₹999, ₹2,499 or ₹3,499 a month plus taxes; unlimited agents (owner only on Starter)
- AI agent
- WhatsApp AI Agents, an add-on on Growth and Advanced: ₹2,499 a month (also shown as $74.99) with 100 AI messages
- Channels
- WhatsApp and Instagram; RCS on Enterprise
HiQBot
- Best for
- Teams that want the AI to answer, qualify and book on six channels, with people taking over
- How it charges
- Flat monthly plans with message credits
- AI agent
- Included, with a monthly credit allowance
- Channels
- Website chat, WhatsApp, Instagram, Messenger, Telegram and LINE
AiSensy
- Best for
- A cheaper AI add-on: 1,000 AI messages for ₹1,350 a month
- How it charges
- ₹1,500 a month on Basic, ₹3,200 on Pro, paid monthly
- AI agent
- An add-on, ₹1,350 a month for 1,000 AI messages
- Channels
WATI
- Best for
- Small teams that want an AI agent in the entry plan
- How it charges
- From $39 a month billed annually, for 3 users
- AI agent
- One Astra AI agent and 2,000 AI credits a month on Growth
- Channels
- WhatsApp, Instagram, Facebook, web chat and more
Gallabox
- Best for
- Sales teams on WhatsApp
- How it charges
- From ₹2,999 a month billed quarterly, for 3 users
- AI agent
- Web AI agents on Basic; on WhatsApp and Instagram from Essential
- Channels
- WhatsApp, Instagram and a web widget; see Gallabox alternatives
AiSensy starts at ₹1,500 a month and sells its AI agent (₹1,350 a month for 1,000 AI messages) and chatbot flows (₹2,500 a month) as add-ons; extra agent logins cost ₹750 a month each.
WATI’s Growth plan includes one Astra AI agent and 2,000 AI credits a month, and caps the plan at 3 users with no extra seats. Gallabox includes AI credits in the plan, from 500 a month on Basic, but bills only by the quarter or the year, and its AI agents reach WhatsApp and Instagram from Essential, at ₹5,599 a month billed annually.
The rest of this page compares HiQBot with Interakt in detail.
Which to pick
Interakt does more with WhatsApp commerce than we do, and the right-hand column says so.
- You want the AI agent in the plan. Interakt sells WhatsApp AI Agents as an add-on, listed at ₹2,499 a month with 100 AI messages; HiQBot plans include the agent and a monthly allowance of message credits.
- Your customers also write on website chat, Messenger, Telegram or LINE, and you want those chats in the same inbox as WhatsApp and Instagram.
- You want the AI to qualify leads and take bookings for your trade, starting from an industry pack such as clinics, salons, real estate, restaurants or travel.
- You sell from WooCommerce, a product list or a Google Sheet, and want the AI to answer price and stock from it.
- You want WhatsApp template fees billed by Meta to your own account, with nothing added per message.
- You want the lowest start: Starter is ₹999 a month plus taxes for one channel, WhatsApp or Instagram.
- You sell through WhatsApp catalogs, a checkout bot and WhatsApp Pay. HiQBot sends checkout links, not WhatsApp catalog or cart messages.
- You want unlimited agents on one plan price, a sales CRM with pipelines, or RCS on Enterprise.
- You want a 14-day trial with no card. Ours is 7 days and asks for a card.
Interakt pricing in India, read 12 November 2026
Interakt charges a fee per plan, not per agent, and adds WhatsApp template charges above the free limit. In India, Starter costs ₹999 a month plus taxes and covers one channel, WhatsApp or Instagram, with a shared inbox, broadcasts and greeting and away messages. Growth, at ₹2,499, covers both channels and adds FAQ automations, simple chatbot flows, catalogs and WhatsApp Pay. Advanced, at ₹3,499, adds branching chatbot flows, automatic chat assignment and incoming WhatsApp calls. Enterprise is priced on request and is the only plan that lists no template markup.
Paying by the quarter saves 8% and by the year 20%: Growth comes to ₹23,988 a year. Outside India the page shows Growth at $55 and Advanced at $69 a month.
WhatsApp AI Agents is an add-on for Growth and Advanced, listed at ₹2,499 a month plus taxes (the same page also shows $74.99), with 100 AI messages included; each one after that is $0.011. Growth and Advanced also include AnswerBot, which answers from up to 5 website URLs. At the rupee price, a team on Growth with the AI added pays ₹4,998 a month plus taxes before any template charges, and 2,000 AI replies in a month add about $21.
Each HiQBot plan on our pricing page has one price that includes the AI agent, a set number of seats and a monthly allowance of message credits. When the credits are gone the AI pauses until the plan renews or you add a pack; nothing is bought for you. Meta bills WhatsApp template messages to your own WhatsApp account, and HiQBot adds nothing per message.
| Plan feature | Starter | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| Per month, billed monthly | ₹999 | ₹2,499 | ₹3,499 | On request |
| Per quarter, billed quarterly | ₹2,757 | ₹6,897 | ₹9,657 | — |
| Per year, billed yearly | ₹9,588 | ₹23,988 | ₹33,588 | — |
| Channels | WhatsApp or Instagram | Both | Both | Both, plus RCS |
| Chatbot flows | — | Linear | Branching | Branching |
| Incoming WhatsApp calls | — | — | Yes | Yes |
| No template markup | — | — | — | Yes |
Interakt’s AI Agents and HiQBot’s, side by side
Interakt’s AI Agents learn from your website, documents and catalog. This table uses its pricing and AI Agents pages as read on 12 November 2026, against HiQBot’s own feature list.
| What the agent does | Interakt AI Agents | HiQBot |
|---|---|---|
| Price | An add-on for Growth and Advanced, listed at ₹2,499 a month plus taxes (also shown as $74.99) with 100 AI messages, then $0.011 a message. Growth and Advanced also include AnswerBot, trained on up to 5 website URLs | Included in the plan, with a monthly credit allowance |
| Agents | Three on the plan, active at once: sales, lead qualification and support; its AI Agents page also shows booking, product recommendation and order agents | One agent per inbox, each starting from one of twelve industry packs, so sales and support can run apart |
| Knowledge | Your website, your documents and your Meta catalog | Uploaded files, your website (one page or a whole site), and product lists or Google Sheets |
| Qualifying a lead | Asks your qualification questions and saves the answers to the contact | Asks the industry’s qualifying questions, captures the lead and labels it hot, warm or cold on a status pipeline |
| Booking | Captures booking requests and helps with scheduling questions; Google Calendar is among its integrations | Takes the booking into your dashboard, and onto Google Calendar when it is connected |
| Selling | Suggests products from your Meta catalog and helps with orders | With WooCommerce: finds products, answers price and stock, sends a checkout link and reads an order’s status |
| Where it answers | WhatsApp, with web and voice also named on its AI Agents page | Website chat, WhatsApp, Instagram, Messenger, Telegram and LINE |
| Handing over to a person | Plans include a shared team inbox and chat auto-assignment; the AI Agents page does not describe the handover | Sees when a person is needed, checks working hours, assigns and notifies, in the same thread, on plans with live chat seats (which plans) |
Channels and calls
| Channel | Interakt | HiQBot |
|---|---|---|
| Website chat | A WhatsApp chat widget for your site | A chat widget where the AI and your team answer on the page |
| Every plan (Starter: WhatsApp or Instagram) | Yes, connected inside the dashboard, with coexistence | |
| DMs and comments, with giveaway and “price please” automations | DMs, plus comment rules that reply to post comments and send a DM | |
| Facebook Messenger | Not on the pricing page | Yes |
| Telegram | Not on the pricing page | Yes |
| LINE | Not on the pricing page | Yes |
| RCS | Enterprise | Not offered |
| Calls | Incoming WhatsApp calls and calling out from the inbox on Advanced; MyCallGenie, an AI call receptionist, sold separately | Customers call your WhatsApp number and it rings your team in the inbox; your team can call back from there |
On HiQBot every channel lands in one inbox, and each channel can run its own agent. The website chat widget goes in with one tag. Your WhatsApp number connects from the dashboard and can stay in the WhatsApp Business app on your team’s phone at the same time (WhatsApp setup), and WhatsApp broadcasts go to the contacts you choose who opted in.
With WhatsApp calling, customers call your WhatsApp Business number and it rings your team in the HiQBot inbox, beside the chat (which plans). The AI agent itself works in writing.
Where Interakt is the better product
Interakt is built for selling on WhatsApp. Customers can browse a WhatsApp catalog, check out with a bot and pay with WhatsApp Pay without leaving the chat. It also runs click-to-WhatsApp ads tools and WhatsApp forms.
It does not charge per agent: Growth and up have unlimited agents. Enterprise adds RCS and drops the template markup, and Interakt sells a sales CRM and an AI call receptionist as separate products.
What the HiQBot agent does
The agent starts from one of twelve industry packs, such as healthcare and dental clinics, beauty and aesthetics, real estate, restaurants, travel, or e-commerce and retail. It asks what a good salesperson would ask in that trade and answers from the documents you upload. For a service business it takes the booking into the dashboard, and onto Google Calendar if you connect it. With a WooCommerce store, a product list or a Google Sheet, it answers price and stock questions, and with WooCommerce it sends a checkout link with the items in the cart.
On plans with live chat seats, anyone on shift can take a conversation over in the same thread, with assignment, routing and team reports. You can also set a whole channel to live chat mode: no AI answers there, and the conversation goes straight to a person.
Switching from Interakt, step by step
- Start the 7-day trial on a plan with live chat seats if people will answer chats, or on one where the AI answers on its own (compare plans). The trial asks for a card.
- Give the agent what your team already answers from: upload price lists, policies and FAQs, add your website pages, and connect a product list or Google Sheet if you sell.
- Pick your industry and review the questions the agent asks before it books or sends a checkout link.
- Add the website chat tag to a test page and connect Messenger, Telegram or LINE first, while WhatsApp and Instagram stay on Interakt.
- When you are ready, disconnect your WhatsApp number from Interakt, since a number sits with one provider at a time, and connect it and Instagram from the HiQBot dashboard.
- Invite the team, set routing, and decide which channels the AI answers and which run as live chat only.
Questions people ask before switching.
Who are Interakt’s main competitors?
AiSensy, WATI, Gallabox, Zoko, DoubleTick, Gupshup, respond.io and SleekFlow come up on most lists of Interakt alternatives. AiSensy sells a cheaper AI add-on, WATI and Gallabox include AI in their plans, and respond.io and SleekFlow cover more channels. HiQBot is built around an AI agent on six chat channels, with your team in the same inbox.
How much does Interakt cost?
In India, Starter is ₹999, Growth ₹2,499 and Advanced ₹3,499 a month plus taxes, billed monthly, with 8% off quarterly and 20% off yearly. Enterprise is priced on request. Outside India, Growth is $55 and Advanced $69 a month. WhatsApp template charges and the WhatsApp AI Agents add-on come on top. Read on interakt.shop/pricing on 12 November 2026.
Does Interakt have a free trial?
Yes: 14 days with no credit card, its home page says. There is no free plan on its pricing page. The cheapest plan is Starter, ₹999 a month plus taxes in India for one channel, WhatsApp or Instagram.
Does Interakt charge a markup on WhatsApp messages?
Its pricing page lists “No Templates Markups” on Enterprise only and gives no rate for the other plans, so ask Interakt for its rate card before you sign. On HiQBot, Meta bills template messages to your own WhatsApp account and HiQBot adds nothing per message.
Does Interakt have an AI chatbot?
Yes. WhatsApp AI Agents runs sales, lead qualification and support agents trained on your website and documents. It is an add-on for Growth and Advanced, listed at ₹2,499 a month plus taxes (the page also shows $74.99) with 100 AI messages, then $0.011 a message. Growth and Advanced also include AnswerBot, which answers from up to 5 website URLs. HiQBot includes its AI agent in the plan.
Can HiQBot take WhatsApp calls like Interakt?
Yes. Customers call your WhatsApp Business number and it rings your team in the HiQBot inbox, beside the chat, on plans with WhatsApp calling, and your team can call back from there. The AI agent itself works in writing. Interakt also sells MyCallGenie, an AI call receptionist, which HiQBot does not have.
Can I keep my WhatsApp number in the WhatsApp Business app?
Yes. HiQBot supports coexistence, so the number runs on the WhatsApp API and in the Business app at the same time, and your team keeps answering on the phone they already use.
Test it beside Interakt.
Run the 7-day trial with your own documents. Keep WhatsApp on Interakt while HiQBot answers your website chat, then compare the same week of conversations.