People ask about price, stock, or delivery long before they fill anything in. HiQBot answers them, works out how serious they are while it does, and puts the ones worth calling in front of a rep who is actually free.
Dani Okafor
Hot“We’re a 12-person clinic and we need this running before the end of the month. Who do I talk to about setup?”
The agent works out who it is speaking to and what they are trying to do as the conversation happens. Your best-fit buyers never hit a form before they get an answer.
Qualification comes out of what was actually said, and lands as a label your reps can act on rather than a number nobody can explain.
Qualified, contacted, converted. You can see where every lead sits and what happened last without asking anyone for an update.
Send new leads round-robin or to whoever has the lightest load, with shifts and per-agent capacity part of the decision.
When someone is ready, the agent books the meeting inside the chat instead of sending a link and hoping they come back to it.
Leads land in HiQBot’s own CRM with the full conversation behind them, so the rep who calls has read what the buyer already told the agent.
How it works
A visitor on your site at 11pm, a WhatsApp question about pricing, an Instagram comment on a product post. All of it arrives in the same queue.
It handles the question first, because that is what the person came for, and reads how ready they are while it does it.
Hot leads are routed and, where it makes sense, already booked. The cold ones stay in the pipeline instead of clogging someone’s morning.
Every lead sits in a real state, moved by what actually happened in the conversation. It is a label your team acts on, not a score nobody can explain.
Leads sit in HiQBot’s built-in CRM alongside the conversation they came from. Your team works the pipeline without shipping contacts out to another tool first.
Turn the questions already landing in your DMs into a list your reps can work through in order.