Built for modern teams

Stop losing customers between the tabs.

HiQBot brings website chat, WhatsApp, Instagram, Messenger, Telegram and LINE into one inbox. The AI agent answers and qualifies in your customer’s language, and your team can take over live with the whole thread in front of them.

7-day free trial, cancel anytime

Incoming messages

WhatsApp

Is the SaaS plan still 20% off annually?

Instagram

Can I book a test drive for Saturday?

Web Chat

Our widget broke after the update, urgent

Messenger

Do you support Arabic and English together?

AI Router

Routed to

Sales
Routing
Support
General
Live Agent

The fragmentation tax

Every unanswered message is revenue walking out the door.

Without HiQBot

Six tabs. Zero context.

  • WhatsApp in one tab, Instagram in another, Messenger in a third
  • Leads fall through gaps, no one owns the conversation
  • Scripted bots answer FAQs but never qualify or route
  • Handoffs lose context, the customer repeats everything
  • Zero visibility into which channels drive revenue
With HiQBot

One workspace. Full context.

  • Every channel unified in one inbox with full thread history
  • AI Agents capture leads in the conversation and move them through qualified, contacted and converted
  • Multi-agent routing sends each message to the right owner
  • Context preserved end to end, including language and intent
  • Reports show channel and agent performance so you know what’s working

What sets us apart

AI agents and live chat, on one platform

AI agents

A sales agent and a support agent, with your team behind them

The sales agent answers questions, qualifies buyers and books meetings. A support agent resolves problems and opens tickets, and a person on your team can take any conversation over live.

Sales AgentSupport AgentGeneral InquiryLive Handoff
Speed

Skip the blank canvas.

The agent ships tuned to six industries, each with its own questions and its own close: SaaS and Technology, Automotive, Hospitality, Restaurants, Travel and Tourism, and E-commerce and Retail. Every one of them closes on a booking, or for e-commerce and retail, a checkout link, with the details already gathered.

Omnichannel

6 native channels, one inbox.

Website chatWhatsAppInstagramMessengerTelegramLINE
Security

Security built in from day one.

Automatic PII masking, GDPR data erasure and portability, role-based access, activity history, secure sign-in, and malware scanning, all built in.

Voice & language

They send a voice note. Your agent sends one back.

Plenty of customers would rather hold the mic than type, and most of them are not writing in the language your site is in. The agent listens to the note and answers with one of its own, in the language it arrived in. Your team still reads the whole exchange as text in the inbox.

Voice notes in and out
Replies in their language
Answers from your documents

The framework

Every conversation follows three beats.

01

Capture

Every message, every channel, zero static forms. AI Agents collect lead data shared through natural conversation.

02

Route

The AI agent answers what it can. Conversations that need a person go to your team with the whole thread attached.

03

Convert

Track leads through the pipeline, measure channel ROI, and optimize in real time.

Built for real verticals

Industry-shaped workflows, not one-size-fits-all.

SaaS & Technology

Demo requests qualified in seconds

Captures inbound leads, works out whether they are a fit, and books the scoping call instead of leaving them on a pricing page.

Automotive

DMs into booked appointments

Picks up which vehicle someone is after and what they will spend, sends the details across, and books the visit to the forecourt.

Hospitality

Booking requests around the clock

Takes booking requests and orders at any hour, answers what they can eat and when the kitchen closes, and replies in the language they wrote in.

Restaurants

A table or a takeaway, same conversation

Answers menu, dietary and opening-hours questions, then files the table request or the takeaway order for your team to confirm.

Travel & Tourism

From a first question to a booked tour

Works out where someone wants to go, when, how many are going and what they will spend, then books the tour or the call with the details already gathered.

6
Channels, one inbox
6
Industries it ships tuned for
4
Agents, each with one job
24/7
Answering, in their language

Questions, answered.

HiQBot is a conversational platform for customer service, with AI agents and live chat on website chat, WhatsApp, Instagram, Messenger, Telegram and LINE. The AI agent answers from your knowledge base, captures and qualifies leads and books meetings. A support agent opens tickets and your team can take any conversation over live. Every conversation lands in one inbox and every lead in the built-in CRM.
Most teams are live within the hour on one of the six industries the agent is tuned for: SaaS and Technology, Automotive, Hospitality, Restaurants, Travel and Tourism, and E-commerce and Retail. Connect a channel, upload your knowledge base, and you are running. Rolling out across the rest of your channels usually takes a few days, not weeks.
Yes. Security is built in from day one: automatic PII detection and masking, GDPR data erasure and portability, role-based access controls, full activity history on every action, secure sign-in, and malware scanning on file uploads.
The AI escalates to a human agent with full context preserved, no starting over. You get team-based routing, priority queues, round-robin assignment, CSAT surveys, and real-time typing indicators. It is a complete operations layer, not just a chat window.
The agent answers out of the documents you upload rather than inventing an answer, and where your material does not cover the question it says so. Voice, tone and the steps it follows are yours to set per agent, and you can read back every conversation it has had.

Turn every message into momentum.

Start your 7-day free trial. Connect a channel, upload your docs, and watch HiQBot handle real conversations in minutes.

7-day free trialNo charge during trialCancel anytime