Updated · How we compare

Gallabox vs Zixflow vs QuickReply vs Interakt

In the Gallabox vs Zixflow, QuickReply and Interakt choice, Gallabox suits small and mid-sized sales teams on WhatsApp, QuickReply suits online stores, Interakt suits brands that want monthly billing and unlimited agents, and Zixflow now serves very large consumer brands. Prices below were read on 12 November 2026.

All four are WhatsApp Business API platforms with a shared inbox, broadcasts and chatbots. HiQBot, which publishes this page, is a fifth option, and we say where it fits at the end. If you are leaving Gallabox rather than choosing between these, our Gallabox alternatives page goes deeper.

The four at a glance

Each price links to the vendor’s own page. WhatsApp message fees from Meta come on top on every one, and some vendors add a markup.

Gallabox

Built for
Small and mid-sized sales and support teams on WhatsApp
AI that answers customers
Website AI agent on Basic; AI agents on WhatsApp and Instagram from Essential, with 2,000 AI credits a month
Channels
WhatsApp, Instagram (DMs and comments), website widget

Zixflow

Built for
Banks, brokers and apps with very large user bases: one-time passwords, campaigns and conversations
AI that answers customers
Threads AI agents in one inbox; replies wait for approval by default
Channels
WhatsApp, RCS, SMS, email, push; Instagram listed as coming soon

QuickReply

Built for
Online stores, with Shopify cart and order flows
AI that answers customers
WhatsApp bots from Standard; AI bots trained on your knowledge base
Channels
WhatsApp, Instagram, Messenger, SMS, RCS, website widget

Interakt

Built for
Small businesses and direct-to-consumer brands
AI that answers customers
WhatsApp AI Agents, a paid add-on on Growth and Advanced
Channels
WhatsApp and Instagram (DMs and comments); RCS on Enterprise

HiQBot

Built for
Businesses whose customers write on several chat apps, with an AI agent in front of the team
AI that answers customers
Included in the plan: answers, qualifies leads and takes bookings
Channels
Website chat, WhatsApp, Instagram, Messenger, Telegram, LINE

Gallabox vs Zixflow

Gallabox is a WhatsApp inbox with chatbot flows and AI agents for small and mid-sized teams, with prices on its site. Zixflow now sells customer messaging to large consumer brands: one-time passwords, campaigns and conversations across WhatsApp, RCS, SMS, email and push, priced after a demo.

Choose Gallabox if
  • You are a small or mid-sized team and want a published price.
  • Instagram DMs and comments matter today; Zixflow lists Instagram as coming soon.
  • You want an AI agent that replies on its own, with monthly AI credits in the plan.
Choose Zixflow if
  • You send one-time passwords and campaigns at very large volume, alongside conversations.
  • You need SMS, email, RCS and push next to WhatsApp, with developer kits for your app.
  • You want AI replies to wait for a person’s approval by default.

Gallabox vs QuickReply

QuickReply is built for online stores: cart and checkout abandonment, order alerts, cross-sell and Shopify flows, from $39 a month for one agent. Gallabox suits sales-led teams across trades, starting at $112 a month billed yearly with 3 users, and puts AI agents on WhatsApp and Instagram from its Essential plan.

Choose Gallabox if
  • You are not an online store, or you sell through a sales team rather than a cart.
  • You want more people in the inbox from the start: 3 users on Basic, 6 on Essential.
  • You want AI agents on WhatsApp and Instagram with a monthly credit allowance.
Choose QuickReply if
  • You run an online store and want cart recovery, order alerts and upsell flows as the core of the tool.
  • You want the lowest start: $39 a month for one agent, $10 for each extra agent.
  • Your customers also write on Messenger.

Gallabox vs Interakt

Interakt, from Jio Haptik, charges $55 a month on Growth and $69 on Advanced with unlimited agents, and can be paid monthly. Gallabox bills by the quarter or the year and caps users per plan, but includes AI credits in the plan, where Interakt sells WhatsApp AI Agents as a paid add-on on Growth and Advanced.

Choose Gallabox if
  • You want the AI agent and its credits inside one plan price.
  • You want Zoho or HubSpot connected, which Gallabox offers from Essential.
Choose Interakt if
  • You want to pay monthly, with as many agents as you like.
  • You want a longer trial: Interakt’s signup page says 14 days against Gallabox’s 7, and neither asks for a card.
  • You sell direct to consumers and want catalogs and native payments in WhatsApp.

Where HiQBot fits

HiQBot puts website chat, WhatsApp, Instagram, Messenger, Telegram and LINE in one inbox. The AI agent in the plan answers from your documents, asks your trade’s qualifying questions and takes the booking, and on plans with live chat seats your team can take over in the same thread.

Your WhatsApp number connects from the dashboard and can stay in the WhatsApp Business app at the same time, and with WhatsApp calling customers call that number and it rings your team in the inbox (see pricing for which plans include calling). The AI agent itself works in writing.

HiQBot inbox: on website chat the AI agent opens a support ticket for a broken CSV export and hands the chat to the team
The HiQBot inbox: website chat, WhatsApp and the other channels in one list, with the AI agent and your team in the same thread. Sample data.

Questions buyers ask.

Which is cheapest: Gallabox, Zixflow, QuickReply or Interakt?

QuickReply starts lowest at $39 a month for one agent, billed annually. Interakt costs $55 a month on Growth with unlimited agents, and Gallabox $112 a month billed yearly for 3 users. Zixflow does not publish prices. WhatsApp message fees come on top on all four.

Which one has an AI agent that answers customers?

All four sell one, in different ways. Gallabox includes AI agents on WhatsApp and Instagram from its Essential plan, with monthly AI credits. Zixflow’s Threads agents draft replies that wait for approval by default. QuickReply sells AI bots trained on your knowledge base, and Interakt sells WhatsApp AI Agents as a paid add-on on Growth and Advanced.

Which of them work on Instagram?

Gallabox, QuickReply and Interakt answer Instagram DMs and automate replies to comments. Zixflow lists Instagram as coming soon. None of the four names Telegram or LINE on the pages we read.

Do they add a markup to WhatsApp message fees?

Gallabox says Meta’s fees appear on your invoice with its markup, without a figure. Interakt drops template markups on Enterprise. QuickReply says messaging charges are extra. Zixflow does not say. Ask each for its rate card before you sign.

Is Zixflow the same kind of product as Gallabox?

No. Zixflow sells customer messaging to banks, brokers and apps with very large user bases: one-time passwords, campaigns and conversations across WhatsApp, RCS, SMS, email and push. Gallabox is a WhatsApp inbox, chatbot and AI agent tool for small and mid-sized sales and support teams.

Where does HiQBot fit?

HiQBot suits a business whose customers write on several chat apps and wants an AI agent in front of one team inbox. The section above has the detail.

Try it on your own WhatsApp number.

Seven days, your own documents and your own number. Run HiQBot on one channel and compare a week of conversations with the tool you use now.