A chatbot for property developers and the brokers who sell their projects. It answers launch enquiries on WhatsApp, Instagram and your project site from your own brochures and payment plans, qualifies every buyer and books sales centre visits and callbacks.
7-day free trial. Launch enquiries, visits and callbacks included.
It answers buyers about a new project in chat, from the developer’s own brochures, price lists and payment plans, and turns serious buyers into sales centre visits and calls with the sales team.
An off-plan launch brings a wave of messages in a few days, most of them the same five questions: the starting price, the payment plan, the handover date, the unit sizes and where the sales centre is. An off-plan property chatbot answers those from the material you upload, so your consultants spend launch week with the buyers who are ready to talk. HiQBot is built for real estate, and this page covers its work for developers. For agents and brokers selling resale and rental stock, see the real estate chatbot page.
Launch day
Launch ads go out, the hoarding goes up, and the messages arrive on WhatsApp, Instagram and the project website at once. Every one gets an answer straight away, at any hour, from the same price list and brochure, so a buyer who writes at 11 PM hears the same starting price as one who calls in at noon.
While it answers, it qualifies. Real estate developer leads are only useful when your team can tell a cash investor from a first-time buyer waiting on a mortgage, so the chatbot finds out what your consultants would ask first. Each answer is saved on the lead in HiQBot’s CRM, marked hot, warm or cold, with the channel it came from. See how lead qualification works.
| Lead | Unit | Budget | Buyer | Channel |
|---|---|---|---|---|
| Thomas Whitaker | 2 bed | AED 1.5M | Investor, cash | |
| Claire Donovan | 3 bed | AED 2.4M | End user, mortgage | |
| Peter Lang | Studio | AED 800K | Investor, cash | Website chat |
| Jessica Lyle | 1 bed | AED 1.1M | End user, cash | Telegram |
Your own material
Upload the brochure, the price list, the payment plan and the specification for each project, or keep available units in a Google Sheet that refreshes on a schedule. The chatbot answers from those and nothing else. When a buyer asks something your material does not cover, such as a discount or a change to the plan, it says the sales team will confirm and offers a callback.
It never invents a figure and never calls a project a good investment. Rental yields, expected appreciation and returns are questions for your team, and the chatbot says so plainly. Units with a photo or link in your sheet can show as cards on website chat, Telegram and LINE.
Brochures and floor plans
In any chat, the chatbot shares the links to your brochure and floor plans. On WhatsApp you can go further. A guided flow can greet launch enquiries with up to ten project cards, each with a photo, a short description and buttons for the brochure, the floor plans or a sales centre visit. The same flows run on Instagram, Messenger, Telegram and LINE; website chat uses the AI conversation instead.
When a new phase opens, your team can send a WhatsApp broadcast built on an approved template, with the brochure attached as a document, to the contacts you tagged during the first launch. By default a broadcast reaches only people who have messaged your number before, anyone who replies STOP is left out of the next one, and consent stays your responsibility.
Corvin Bay Residences
1 to 3 bed apartments, handover Q4 2028
Corvin Bay Townhouses
3 and 4 bed homes with gardens
Sales centre
Open daily 10 AM to 8 PM
Launches in Dubai, Abu Dhabi and Riyadh draw buyers who live abroad. They read about the launch in the evening at home and message when your sales centre is closed. The chatbot answers in the language the investor writes in, at whatever hour they write, and books a callback at the time they ask for, so Thomas in London is called at the 6 PM he chose.
Every conversation, whatever the language, lands in one inbox your sales team can read.
Local buyers are offered a sales centre or site visit; buyers abroad are offered a callback. Both land in your dashboard and on Google Calendar with the unit, the budget and the buyer type attached. Buyers can move or cancel in the same chat and the calendar stays in step. Automations can confirm each booking and send a reminder before it, in the existing chat or with an approved WhatsApp template.
Bookings made overnight are waiting for your consultants in the morning.
Post the launch on Instagram and ask people to comment PLAN. Each comment gets a private message with the brochure and payment plan as link buttons, and the chatbot carries on the conversation when they reply. Each lead records the post and the comment rule that started it, so you can see which launch post produced which buyers. Set up comment-to-DM on launch posts.
tallowind
Corvin Bay launches this weekend. Comment PLAN for the payment plan and brochure.
claire.d PLAN
tallowind Sent you the details by message.
Direct message
Hi Claire, here are the Corvin Bay brochure and payment plan. Which unit type are you looking at?
Brokerages selling several developers’ projects can run the same setup on their own WhatsApp number, Instagram and website. Upload each project’s brochure and payment plan, and the chatbot answers buyers about whichever project they ask for, then books a viewing of the show apartment or a call with the broker who handles that developer. Every lead keeps the channel it came from.
A buyer ready to talk about a specific unit, or asking for something only your team can agree, is handed to a consultant in the same thread, who sees every question already asked. When nobody is free, the chatbot books a callback instead of leaving the buyer waiting.
Buyers who find your project on a property portal, a launch ad or a hoarding usually message your WhatsApp number or open the chat on your project site. The chatbot answers on every channel below with the same material and logs every lead in one place. It does not connect to property portals; it answers the people who contact you from them.
The questions for buyers, investors and brokers come with it. Add your own, such as nationality of residence or preferred view, if your sales team uses them.
Brochures, price lists, payment plans, floor plans, specifications and service charge estimates, or a linked Google Sheet of available units.
When visits and callbacks can happen, and Google Calendar, so every booking lands on your consultants’ calendars.
Website chat, WhatsApp, Instagram, Messenger, Telegram and LINE, or only the ones your launch campaign uses.
Route investor callbacks, local walk-ins and broker enquiries to the right people, and choose when a person takes over.
Reservations, contracts and registration stay with your sales and legal teams, in the systems you use today.
Last updated
A chatbot for property developers answers off-plan launch enquiries in chat, from the developer’s own brochures, price lists and payment plans. HiQBot qualifies each buyer on unit type, budget, timing and whether they are buying to live in or to invest, then books a sales centre visit or a callback with your team.
Yes, from the material you upload: payment plan schedules, handover dates, service charges and specifications. When your documents do not cover a question, it says the sales team will confirm. It never invents a figure, and it never gives investment advice or promises a return.
No. It does not hold or reserve units and takes no payment, deposit or booking fee in the chat. It books a time with your sales team, who handle availability, reservations and paperwork the way you do today.
It replies in the language the investor writes in and answers at any hour, so a question sent at midnight Dubai time gets an answer while the investor is still awake. When they want to talk, it books a callback at a time that suits them.
Yes. In chat it shares the links to your brochure and floor plans. On WhatsApp, a broadcast built on an approved template can carry the brochure as a document, and a guided flow can show project cards with a photo and link buttons.
Yes, and on website chat, Messenger, Telegram and LINE too, all answered by the same agent into one inbox. On Instagram, a comment on a launch post can trigger a direct message with the brochure link, and the conversation carries on from there.
No. It does not sync with property portals. Buyers who find your project on a portal and message your WhatsApp number or open your website chat are answered like any other enquiry, and the lead lands in HiQBot’s own CRM. HubSpot is the outside CRM it can write to.
Yes. A brokerage selling your project can run the same setup on its own channels with your brochure and price list. Every lead records the channel it came from, and Instagram leads record the post and comment rule that started them.
No. HiQBot works in writing on website chat, WhatsApp, Instagram, Messenger, Telegram and LINE. A buyer who would rather talk can ask for a callback, and someone from your sales team rings them at the time they chose.
Upload one project’s brochure and payment plan, ask it what your buyers ask, and watch the callback land on your calendar before you pay for anything.